DO I HAVE THE RIGHT TO SELECT THE SHOP OF MY CHOICE TO REPAIR MY CAR?
Yes; as the vehicle owner, you decide where, when, and how that vehicle is repaired.
DO I NEED TO GET MORE THAN ONE ESTIMATE?
No. Only one damage report is necessary from the repair shop of your choice. However, the insurance company will usually want to have their own adjuster inspect the damage. If your insurance company has a drive-in claim service AND your vehicle is safe to drive, you should call them for an appointment, take your car there, make sure you receive a copy of the insurance adjuster’s estimate, and then take the estimate and your vehicle to the shop of your choice.
WHY IS ANOTHER SHOP’S ESTIMATE LOWER THAN YOURS?
A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.